It was a semester project for my master of Entertainment Technology (ETC) at the Carnegie Mellon University (spring, 2020). My role was the Producer and the UX researcher in a team of four students.

Please take a look at the trailer I made of our product:

We’ created an interactive projection system the Askwith Kenner Global Languages and Cultures Room on CMU campus. The system was essentially a polling platform that engages students to ask questions to the public, or to simply showcase something while the public gets to express their selections. It was designed to be directly implemented on the glass with film screen, projectors, and phidget light sensors.

To engage more audience, to eventually create a destination.

My responsibilities as a producer were:

  1. Communication between multi-parties, including the client, instructors, ETC faculties, and the team.
  2. Integration and Project Management, to figure out what’s needed, how to get it done, and evaluating the time and costs to deliver.
  3. Progress timeline, keeping track on the progress and deadlines,
  4. Documentation, clear and organized documentation on the development to help communication and keeping track on progress.
  5. Representation, leading the meetings, intros and QAs with instructors, the client, or any visitors.

Here are some of the slides I created to communicate the concept options at the early stage of the development:

At the beginning of the project, when everyone, including the client, was confused about what was the real problem we were trying to solve. To help identify the problem, I created a communication map.

The map clarifies the relationship of the client’s goals, the existing resources from the client, and the potential solutions. It helped the team worked with the client to prioritize and decide on our approach.

The communication map was used in various discussion for communication between departments, brainstorming sessions, and risks assessments and analysis on each concept. It kept the team focus on the most important things – the client’s needs to really tackle the problems.

Based on the decided concept, we developed into a more detailed structure, design, and plans. Here are the graphs and diagrams I created to help clarify the communication:

Meanwhile, we moved further into implementation planning. Here are the slides I made for pitching our deliverable options to the client:

To communicate the options, I created an overview on the hierarchy and choices, visualization graphics, and templates for the tech team to fill in the needed information.

It helped us sort out the options, and efficiently communicate with the client to help me make the decisions on which to go with.

I was responsible for organizing meeting agendas, and general introductions.
This was our final project description for ETC faculty from our soft opening.
The COVID-19 stuck the project hard, that we had to make lots of adjustment within a week. Keeping up with the promised delivery while coming up with alternatives to simulate the environment.
I was responsible to keep track of the implementation plan from within the team, remotely.
This was how we tested our product during the quarantine, and confirmed with the client what to expect.
The Other Side created a solution to establish the room. It provided an interactive projection system that transform the place into an engaging digital learning environment.

If you’re interested in reading more, visit our official website here: